FAQ
What is the estimated time of arrival for my order? When can I expect to receive it?
The estimated time of arrival for your order is typically 8-10 business days, taking into account our handling time of 2-3 business days and transit time of 6-7 business days (Monday to Friday).
Which forms of payment are accepted by you?
- Visa
- Mastercard
- American Express
- Discover
- Apple Pay
We do not accept cheques, cash, money orders, or any other kind of payment.
What is your policy about returns?
On every item, we provide a 30-day return policy. For more details, check out our Refund Policy.
How much do you charge for shipment?
We're offering Free shipping on all orders.
How do you handle cancellations?
To cancel an order, promptly contact our customer service team via email or phone. Orders canceled before processing receive a full refund. Orders canceled after processing follow our 30-Day Return Policy.
What happens if my item is broken?
Upon arrival, kindly check the packaging of your item(s) and report any damage—even if it's just to the box—when signing for the delivery. Note "suspect damage" on the delivery receipt if you are unable to open the package during delivery but believe there may be damage.
In the event that an item or items arrive damaged, kindly contact us via email or phone so that we may offer a replacement or reimbursement.
How should I submit an order?
Simply click "Add To Cart" on the product you want, then check out to place an online order. Finish the checkout process by entering your billing and shipping details.
You can also reach us by email if you need any assistance in placing your order. We will begin processing your order as soon as we receive it and will send you an instant order confirmation.
How will I be informed when my order ships?
You will receive an email confirming the credit card authorization and shipping/billing details as soon as your order is placed.
Orders are processed promptly, and as soon as the product leaves the warehouse, you will receive an email confirming shipment along with a tracking number.
In the event that an item runs out of stock, you will receive notification via email within 1 business day.
Although we go to great lengths to guarantee that every product displayed on our website is available, due to high demand, things frequently sell out very rapidly.
Will you email me a confirmation of my order?
For every order you place, an email confirmation will be delivered to the address you give. For your records, we advise you to print and save the email confirmation. To guarantee that you receive your order confirmation, please make sure that your email address is entered accurately.
Is it possible for me to modify my order?
Yes, you can modify your order at no cost if you send us an email at support@choiceperfection.com with your suggestion. We'll reimburse your card for the difference in price, or we'll send you a special invoice to cover the difference.
Changes to orders can only be made prior to shipment.